Search results for "hotel website"
showing 5 items of 5 documents
Closeness and distance through the agentive authorial voice: construing credibility in promotional discourse.
2020
Credibility is a function associated with promotional genres and persuasion, and a powerful marketing concept (Eisend, 2006; Ming, 2006) which provides trustworthiness about the quality of products or services offered by hotels (Suau-Jiménez, 2012a, 2019). It is partly attained through the hotel‘s self-mentioning in websites. When this self-mentioning is agentive with action verbs, the main instantiation is the pronoun we, projecting closeness and assertiveness. However, this self-representation is also construed with depersonalized realizations like the hotel‘s proper name, other nominalizations or even pronouns like it and they, which provide attenuating aspects and create a sense of dist…
EL LÉXICO DEL TURISMO EN EL ESPAÑOL DE ARGENTINA: ESTUDIO DE LAS PRINCIPALES PÁGINAS WEB HOTELERAS
2015
El mundo del turismo ha evolucionado en los últimos tiempos de una manera notable gracias al auge de internet. Asimismo, con esta nueva herramienta, este sector ha ampliado su campo de visión comercial y, por lo tanto, ha encontrado una vía más rápida y eficaz para llegar al público. El ámbito de investigación lingüística que se dedica al turismo no ha tardado en hacerse eco de esta nueva situación y, de esta manera, ha empezado a contemplar en su campo de estudio la variante que supone internet en el turismo. Uno de los motivos de este interés es el aumento terminológico que se ha detectado en el ámbito turístico mediante esta vía. Este incremento se debe a la aparición masiva de anuncios …
Advance booking across channels: The effects on dynamic pricing
2021
This research analyzes the effects of advance booking and channel type on hotel rates. While this relationship has been addressed in the literature, most studies take a partial approach by focusing only on one distribution channel or one destination. This study fills this gap by analyzing the price dynamics for four channels and multiple destinations. The data set consists of 39,363 bookings for 1085 hotels over 27 consecutive months. We used two-stage least squares to solve potential endogeneity issues, and the results proved that distribution channel, hotel type and hotel size have an influence on the effect of advance booking on hotel rates. Critical managerial implications are discussed…
Anglicisms in Tourism Language Corpora 2.0
2015
Abstract The world of tourism has evolved in recent times because of the impact of the Internet. Tourism enterprises have expanded their commercial point of view and have found a faster way to reach clients through increased tourism advertising on the Web. Along with this increase in advertising are the opportunities to study the lexicon of tourism. One of the main points in this lexicon is the use of foreign words, especially the use of Anglicisms due to English's status as a universal language in these contexts. In this article, we will study the Anglicisms in Spanish tourism from these points of view: • why these words are used; • in what context they are used; • if we use original forei…
How hotel websites may discursively adjust to customer preferences using online criticism
2019
This paper explores discursive ways in which hotels may improve their own websites using online criticism to adjust to customer preferences. To this end, a combined method was used, consisting of a netnographic approach (Kozinet, 2010; Mkono, 2011, 2012) together with an interpersonal discourse framework (Hyland, 2008) applied to e-tourism genres (Suau-Jiménez, 2012, 2016). Four hotel websites, together with 200 corresponding negative reviews from TripAdvisor, were diachronically analyzed to identify common topics. Attitudinals were sough, being the core markers of online critiques, as well as boosters, acting as enhancing markers in hotel websites and paralleling criticized topics. Results…